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2026-01-24 🧭 Daily News

Google Vertex AI Model Garden Expands Claude Availability & 99.9% Enterprise SLA Announced

Google Vertex AI Model Garden Expands Claude Availability & 99.9% Enterprise SLA Announced — visual for 2026-01-24

🧭 Google Vertex AI Model Garden — Claude Expands to All Commercial Regions

Google Cloud has expanded Claude's availability in the Vertex AI Model Garden to all commercial GCP regions, completing a rollout that previously left several European and Asia-Pacific regions without native Claude endpoint access. The expansion means customers running GCP workloads in Frankfurt, London, Singapore, Sydney, and Tokyo can now access Claude Sonnet 4.5 and Haiku 4.5 from within their primary GCP region, satisfying data residency requirements that prevented some enterprise customers from using the Model Garden endpoints.

What's available in the expanded regions

Google Vertex AI GCP cloud enterprise retrospective

🧭 Anthropic Commits to 99.9% Monthly Uptime SLA for Enterprise Customers

Anthropic has announced a formal 99.9% monthly uptime Service Level Agreement for Enterprise plan customers accessing the Claude API directly. The SLA, effective for new and renewing Enterprise contracts starting this month, represents a significant step for enterprise procurement teams that require contractual availability guarantees before standardising on an AI provider. The 99.9% monthly uptime target corresponds to a maximum of approximately 43 minutes of unplanned downtime per month.

The SLA covers the Messages API, Batch Messages API, and Files API endpoints. It does not currently cover beta features, including the computer use API and structured outputs beta, which are excluded from uptime commitments pending GA status. Credit-based remediation applies when uptime falls below the threshold, with credits issued automatically rather than requiring manual claims.

For procurement teams: Enterprise SLA terms are incorporated into the Enterprise Agreement by default for contracts signed after January 24, 2026. Existing Enterprise customers who want to add SLA terms to their current agreement should contact their account manager.

enterprise SLA availability API retrospective